Terms of Use

PT. SHISEIDO COSMETICS INDONESIA (NIB 8120013052943, “Shiseido”; collectively, "us", “we” or "our") provides the content and services available on this website (https://www.shiseido.id/, the “Website”) to you subject to the following terms of use (“Terms of Use”). By accessing or using the Website, you are acknowledging that you have read, understood, and agreed, without limitation or qualification, to be bound by these Terms of Use, which include our Privacy Notice.
PLEASE READ THESE TERMS OF USE CAREFULLY. BY ACCESSING OR USING THIS WEBSITE OPERATED BY SHISEIDO, YOU AGREE TO BE BOUND BY THE TERMS DESCRIBED HEREIN. IF YOU DO NOT AGREE TO ANY OF THESE TERMS, DO NOT USE THIS WEBSITE.

Article 1. APPLICATION

These Terms of Use govern your access to, and use of, the Website and our provision of the content and services available on this Website. The Terms of Use as reflected on this Website is the current version. These Terms of Use may be changed time to time by posting its updated version on the Website or by sending an e-mail to our members (if any). Your continued access to, or use of, the Website will be taken to be your agreement to and acceptance of any amendment made to these Terms of Use.
By using this Website, you acknowledge and agree that these Terms of Use, which include our Privacy Notice (and any membership terms & conditions if you are a member) constitute the complete and exclusive agreement between us concerning your access to, and use of, the Website, and supersede and govern all prior proposals, agreements, or other communications.

Article 2. PRIVACY AND OTHER TERMS

Please review our Privacy Notice, which also governs your visit to the Website, so that you may understand our privacy practices.
If you are a club member (where applicable), please also review any membership terms & conditions, which also forms part of the Terms of Use.

Article 3. ACCURACY OF INFORMATION

We attempt to be as accurate as possible when describing our products on the Website.
However, to the extent permitted by applicable law, we do not warrant that the product descriptions, colors, or other content available on the Website are accurate, complete, reliable, current, or error-free.

Article 4. INTELLECTUAL PROPERTY

All content available on the Website, including but not limited to, texts, graphics, photographic images, moving images, logos, button icons, illustrations, audio clips, data compilations and software, and the compilation and arrangement thereof (collectively, the "Content") are the property of Shiseido, our parent company Shiseido Company Limited, and/or our affiliates, partners, or licensors. They are protected under the applicable laws, including the laws of Indonesia, and international copyright laws.
Without limiting the generality of the above, the trademarks, logos, and service marks displayed on the Website (collectively, the "Trademarks") are the registered and unregistered marks of Shiseido, our parent company Shiseido Company Limited, and/or our affiliates, partners or licensors, and are protected by under the applicable laws, including the trademark laws of Japan and Indonesia.

Article 5. YOUR OBLIGATIONS AND RESPONSIBILITIES

In the access or use of the Website, you shall comply with these Terms of Use and the special warnings or instructions for access or use posted on the Website. You shall act always in accordance with the law, custom and in good faith. It is strictly prohibited to use or contact this Website to disrupt or damage the Website, its contents or its security measures or to harass or disparage Shiseido or its products or services or personnel. No unsolicited E-mail (spam) may be directed to or through this Website.
Users may not use this Website in order to transmit, distribute, store or destroy any material: (a) in violation of any applicable law or regulation; (b) in a manner that will infringe the copyright, patent, trademark, trade secret or other intellectual property rights of others or violate the privacy or other personal rights of others; or (c) that is libelous, obscene, threatening, abusive or hateful.
IF YOU DEFAULT NEGLIGENTLY OR WILLFULLY IN ANY OF THE OBLIGATIONS SET FORTH IN THESE TERMS OF USE (INCLUDING OUR PRIVACY NOTICE AND, IF YOU ARE A MEMBER, ANY MEMBERSHIP TERMS & CONDITIONS), YOU SHALL BE LIABLE FOR ALL THE LOSSES AND DAMAGES THAT THIS MAY CAUSE TO SHISEIDO, OUR PARENT COMPANY SHISEIDO COMPANY LIMITED, AND/OR OUR AFFILIATES, PARTNERS OR LICENSORS.

Article 6. YOUR ACCOUNT / MEMBERSHIP

You may choose to register for an account on the Website. If you do, you will have a user name and password for your account. You are responsible for maintaining the confidentiality of your user name and password and for restricting access to your computer to safeguard such confidentiality and prevent any misuse of your membership. You agree to accept responsibility for all activities that occur under your user name and password. You agree to provide only accurate and truthful information. We reserve the right to refuse service and/or terminate your account without prior notice if you violate these Terms of Use or if we decide, in our sole discretion, that it would be in Shiseido's best interests to do so.

Article 7. MEMBER PARTICIPATION

This Website may enable you to submit your own opinions or comments for product reviews, blogs, and other functions. Shiseido may, but is not obligated to, monitor or review any areas on the Website where users submit or post opinions or comments or communicate solely with each other, including but not limited to product reviews, blogs, and other functions, and the content of any such communications. Shiseido will have no liability related to the content of any such communications to the extent permitted under the laws of Indonesia. However, Shiseido may block or remove communications or materials that it determines to be:

  • (a) abusive, defamatory, obscene, offensive, contains threats or insults, constitutes harassment, hateful, or pornographic;
  • (b) containing sensitive information such as political opinions, religion, sexual orientation, ethnic or racial origin;
  • (c) fraudulent, deceptive, misleading or inaccurate;
  • (d) ingenuine, or inducing people into wrongly believing that you are someone else or part of a particular organisation, including a member of the personnel of Shiseido or of any other company of the Shiseido Group, or inducing people into wrongly believing that you are affiliated with a third party person or entity;
  • (e) in violation of a copyright, trademark or other intellectual property right of another;
  • (f) infringing the privacy or the personality rights of any third parties;
  • (g) infringing the rules of business secrecy or any confidentiality obligation;
  • (h) in violation of any law or regulation;
  • (i) containing viruses, corrupted files or any other software applications or programs that may significantly affect the operation of the Website or of one of its functionalities;
  • (j) one for which you have been paid or have received remuneration from an unapproved third party or which could be construed as an advertisement or solicitation to buy (including any content that directs business away from Shiseido);
  • (k) one that contains information about Shiseido’s competitors or their products;
  • (l) one that refers to a third-party individual without his / her prior express consent;
  • (m) one that is unrelated to the purpose of discussing Shiseido products and services;
  • (n) one that includes references to other websites, addresses, email addresses, telephone numbers or other contact details; and/or
  • (o) otherwise unacceptable to Shiseido at its sole discretion.

Hence, you undertaken not to submit such content.

Moreover, by leaving a review on the Website, you guarantee that:

  • (a) you are the sole author and sole holder of the intellectual property rights over the content, and the display, publication or submission of any review that you leave on the Website does not infringe the image/personality rights, proprietary rights or the intellectual property rights of third parties;
  • (b) any content that you publish is truthful and accurate;
  • (c) you are legal age;
  • (d) you have bought and tested the product for which you are leaving a review; and
  • (e) the use of your review does not infringe the Terms of Use, and does not harm any person or entity.

Note that any personal information you may post or transmit will be treated by Shiseido in accordance with Shiseido's Privacy Notice.

Article 8. SUBMISSIONS

Any suggestions, ideas, inquiries, materials, feedback, reviews, comments, or other information you provide us, other than your personal information as discussed in the Privacy Notice, will be treated as non-proprietary and non-confidential and, by submitting such information, you hereby grant us a non-exclusive, royalty-free, perpetual, transferable, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, sell, assign, translate, create derivative works from, distribute and display such information in any form, media, or technology, whether now known or hereafter developed, alone or as part of other works. You also acknowledge that your submission of information may not be returned and we may use your submission, and any ideas, concepts, or know-how contained therein, for any purpose, including, without limitation, developing, manufacturing, distributing and marketing products.

Article 9. REPRESENTATIONS AND WARRANTIES; LIMITATION OF LIABILITY; INDEMNIFICATION

THE WEBSITE IS PRESENTED "AS IS." WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS OR IMPLIED, IN CONNECTION WITH THESE TERMS OF USE OR THE WEBSITE, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT OR FITNESS FOR A PARTICULAR PURPOSE, EXCEPT TO THE EXTENT SUCH REPRESENTATIONS AND WARRANTIES ARE NOT LEGALLY EXCLUDABLE.
WE ARE NOT RESPONSIBLE FOR TIMELINESS, ACCURACY, UNAVAILABILITY OR INTERRUPTIONS IN AVAILABILITY, VIRUSES OR OTHER DEFECTS IN THE WEBSITE OR ITS CONTENTS. IN NO EVENT WILL WE BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, AND LOST PROFITS, RELATED TO THE WEBSITE REGARDLESS OF THE FORM OF ACTION WHETHER IN CONTRACT, TORT OR OTHERWISE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES.
You agree to defend, indemnify and hold Shiseido, our parent company Shiseido Company Limited, and/or our affiliates, officers, employees, agents and licensors harmless for any loss, damages, claims, fines, penalties or costs, including reasonable attorneys' fees, resulting from any third party claim, action, or demand resulting from your (or anyone acting under your user name and password) access to, and use of, the Website, any user content made available on the Website or breach of these Terms of Use. You also agree to indemnify Shiseido for any loss, damages, or costs, including reasonable attorneys' fees, resulting from your use of software robots, spiders, crawlers, or similar data gathering and extraction tools, or any other action you take that imposes an unreasonable burden or load on our infrastructure.

Article 10. THIRD PARTY LINKS

Shiseido has no responsibility and assumes no liability for the unaffiliated sites to which it is linked.

Article 11. GOVERNING LAW AND DISPUTES

Any interpretation and application of the Website and these Terms of Use shall be governed by the laws of Indonesia. Any dispute in relation to the Website, all rights and obligations and all actions contemplated by these Terms of Use shall be submitted to the exclusive jurisdiction of the courts of Indonesia.